World of Warcraft is about to die—by which I of course mean that its next expansion, Shadowlands, is sending everybody to Azeroth’s afterlife for another day in the fantastical, boar-filled office of questing and looting. But while life after death is probably the most standout new feature, the expansion will also add a suite of new character customization options, including skin tones and hair types that correspond to multiple human ethnicities. Previously, WoW’s selection of customization options for various races—human and otherwise—was limited, to say the least. Shadowlands, however, will broaden the palette with which players can paint people to life by adding things like warpaints for trolls and dwarves, different flesh options for undead, and a broader range of human skin tones and facial features. In the case of the latter, especially, it’s hard not to wonder why Blizzard didn’t add these features to the game sooner. During a BlizzCon interview, executive producer John Hight explained that it came down to technology issues—WoW is 15 years old, after all—and good old-fashioned analysis paralysis. “Why not sooner is largely technological,” Hight told Kotaku. “It’s taken us...